Personal Information You Provide

When you register for veridomarqen's SEO analytics services, we collect information that you voluntarily provide to us. This includes your name, email address, company name, job title, and payment information. We also collect any additional information you choose to provide when contacting our support team or participating in surveys and feedback sessions.

During the account setup process, you may provide website URLs, competitor information, and target keyword lists. This information helps us customize our analytics dashboard to your specific SEO needs and industry focus.

Automatically Collected Information

Our platform automatically collects certain technical information when you access our services. This includes your IP address, browser type, operating system, device information, and usage patterns within our analytics dashboard.

Third-Party Data Integration

With your explicit consent, veridomarqen integrates with various third-party platforms to provide comprehensive SEO insights. This may include data from Google Search Console, Google Analytics, social media platforms, and other SEO tools you authorize us to access.

We only access the minimum data necessary to provide our services and maintain strict security protocols for all third-party integrations.

Communication and Support

We use your contact information to send important service updates, security notifications, and feature announcements. Our support team accesses your account information only when you request assistance or report technical issues.

You can control most communication preferences through your account settings, though certain security and legal notifications cannot be disabled.

Service Providers and Partners

veridomarqen works with carefully selected third-party service providers to deliver our analytics platform. These partners include cloud hosting providers, payment processors, email service providers, and data analysis tools.

All service providers are bound by strict data processing agreements that limit their use of your information to the specific services they provide on our behalf. We regularly audit these relationships to ensure compliance with our privacy standards.

Legal Requirements and Business Transfers

We may disclose your information when required by Australian law, court order, or government regulation. This includes compliance with the Privacy Act 1988 (Cth) and other applicable privacy legislation.

Aggregated and De-identified Data

veridomarqen may share aggregated, de-identified data for industry research, benchmarking reports, and platform improvement purposes. This data cannot be traced back to individual users or specific websites and helps advance SEO research for the broader community.

Access and Correction Rights

Under Australian privacy law, you have the right to request access to the personal information we hold about you. You can also request corrections if you believe any information is inaccurate or out of date.

Most of your personal information is accessible through your veridomarqen account dashboard, where you can view and update your profile details, communication preferences, and connected integrations.

Technical Safeguards

veridomarqen employs industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our platform uses SSL/TLS encryption for data transmission and AES-256 encryption for data storage.

Data Breach Response

In the unlikely event of a data breach affecting your personal information, veridomarqen will notify affected users within 72 hours and provide detailed information about the incident, potential impacts, and steps being taken to address the situation.

We maintain a comprehensive incident response plan and work with cybersecurity experts to minimize any potential impact on our users' data and privacy.

Retention Periods

veridomarqen retains your personal information for as long as your account remains active and for a period of three years after account closure to comply with legal obligations and resolve any disputes.

SEO analytics data and historical reports are retained for up to five years to maintain the integrity of trend analysis and benchmarking features. Usage logs and technical data are automatically deleted after two years.

Cross-Border Processing

While veridomarqen is based in Australia, some of our service providers and data processing activities may occur in other countries, including the United States and European Union member states.

We ensure all international data transfers comply with Australian privacy law and include appropriate safeguards such as standard contractual clauses and adequacy decisions where applicable.

Data Localization Options

For enterprise clients with specific data residency requirements, veridomarqen offers Australian data center hosting options. Contact our sales team to discuss data localization arrangements that meet your organizational compliance needs.

Cookie Usage

veridomarqen uses cookies and similar technologies to enhance your experience on our platform. Essential cookies enable core functionality like user authentication and security features, while analytics cookies help us understand how you use our services.

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie management center accessible from your account dashboard. Disabling certain cookies may limit some platform features but won't prevent access to core SEO analytics tools.

Policy Updates

veridomarqen may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. We will notify users of significant changes via email and through prominent notices on our platform.

Minor updates and clarifications will be posted with updated effective dates, and we encourage you to review this policy regularly to stay informed about how we protect your information.